FAQ'S

Frequently Asked Questions

During the 2-day event, you’ll find a variety of entertainment, food and fun.
 
The following guidelines will help get you prepared for fun at the event.  
 
Did we miss something? Give us a jingle at 830-542-2020, or send us an email at info@ckmnbtx.org

EVENT ADDRESS:
212 W. Austin St.
New Braunfels, TX 78130

OPERATING HOURS: 
Fri, Dec 6; 5 pm to 9 pm
Sat, Dec 7; 10 am to 9 M

RAIN: Christkindlmarkt will go on, rain or shine, and no rain dates are scheduled. 

ADMISSIONS: Admission is always FREE. 

PARKING: Parking is FREE, and is adjacent to the event grounds. A shuttle service may be available from local hotel, motel and resort facilities, as well as from some of the major attractions. 

HANDICAP ACCESSIBILITY: Grounds are handicap accessible. Handicap parking is available within walking distance of the event. 

PETS and SERVICE ANIMALS: Only trained service animals will be allowed on the event grounds. Please leave dogs and other pets at home as they may pose safety or health risks in such a crowded and stimulating environment.

ATTIRE: Shirts and shoes are required attire for event patrons. Dirndls, lederhosen and silly hats are encouraged. 

FOOD and DRINK: The backbone to any event! Food and drinks are sold throughout the grounds. Visitors are prohibited from bringing food and beverages onto the event grounds. This includes, but is not limited to, beer, wine and distilled spirits. All ready to eat food items, beer and wine require tickets. Please note that Credit/Debit Cards are accepted for ticket purchases and on a limited basis with all other vendors. 

SEATING: Seating is provided in all entertainment areas. Patrons may not bring personal seating (such as bag chairs) onto the event grounds. 

FIRST AID: Emergency Medical Technicians are on duty on the event grounds at all times. The First Aid Station is located at the Information Booth located at the Vendor Village Entrance. 

LOST PEOPLE: A lost people post is located at the Information Booth. Event Volunteers and Members of the New Braunfels Heritage Foundation are on duty to provide assistance. 

LODGING: Event grounds are located within walking distance of Schlitterbahn Resort. 

Prohibited Items 
· Weapons of any kind (this includes knives)
· Illegal or illicit substances, drugs or drug paraphernalia
· Flammable items or liquids including aerosols and fireworks (includes mace)
· Masks
· Outside food or beverage including alcohol
· Balls, frisbees or flying disks
· Drones or unmanned aerial vehicles
· Pets
· Laser pens, laser pointers or similar focused light devices
· Coolers
· Professional radios or walkie-talkies
· Slingshots
· Bicycles or skateboards
· Chairs or Stools, unless used for mobility purposes. 
· Instruments, megaphones, horns or noise makers